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Terms & Conditions


The present General Sales Conditions regulate the purchase of goods and services, made available through the internet by the website www.personalitybags.comunder the distance selling regulations.


Prices are displayed in EUR and are inclusive of VAT for all EU member States and import taxes and duties for USA, Switzerland and Norway. Personality Bags gives the opportunity to check prices in other currencies only by way of example.


All charge transactions are in EUR and are consisting of VAT for all EU member States and nearby taxes and import duties for USA, Switzerland, and Norway. No greater price may be required upon shipping. Local taxes and import obligations can be required upon shipping for the ones orders destined outdoor the European Union (excluding USA, Switzerland and Norway). Please take a look at that each one details and shipping/invoicing addresses are correct before filing the order. In case there are errors kindly allow us to realize as soon as viable at


The fulfillment of an order depends at the availability of the product’s ordered. In case the payment is made thru bank transfer the order may be dispatched as quickly as the amount is credited. Delivery instances depend completely on the sort of cargo decided on through the customer, at the transit instances furnished by the shippers and on eventual clearance delays.

The patron need to test that the products received correspond to the ones ordered. If the products added have defects the client have to notify Personality Bags within forty eight hours upon delivery supplying pictures of the defect to


Personality Bags guarantees a complete refund except import responsibilities and nearby taxes. You can return a product to Personality Bags inside 30 days of receiving your order. The refund might be issued inside 10 days upon receiving the back product.

You cannot return:

  • personalized products
  • Products purchased for professional and/or commercial use

Products back with broken or with out assurance seal, used or incomplete will now not be refunded. Customers who have an account need to open an RMA procedure from the dedicated region in their private web page. Customers who’ve renounced to create an account need to supply written word of their wish to cancel the purchase via registered mail at ROSSOTOSCANA srl Via G. Galilei 8, Loc. Lavoria 56040 Crespina (PI) Italy and finally additionally through electronic mail at

Personality Bags reserves the right to refuse returns which might be unauthorized and to go back them to client.

If an unauthorized go back is regular, an administrative/re-stocking charge can be charged or the refund can be issued in the shape of save credit score.

In case of loose return, Personality Bags will provide pay as you go label. If a distinctive label is used, the transport fee of the return will not be reimbursed. For each order we provide a prepaid label most effective.

For all other instances, the go back will be paid by the consumer who is completely responsible. For this reason Personality Bags indicates to use a tracked shipping system.


All Personality Bags merchandise are protected via a 24 months warranty starting from day of the transport as said inside the Guarantee Certificate furnished with each product.

In case there are any troubles the client must contact Personality Bags and offer photographs of the problem to: This warranty applies best to the original purchaser and does now not cover harm from regular put on and tear, accident, abuse, or the regular breakdown of colours and substances. Luggage harm incurred at some stage in airline dealing with isn’t covered with the aid of this warranty, and claims in such instances ought to be made without delay with the airline. Personality Bags reserves the proper to fee the patron any expenses incurred for product verification and cargo of the identical if it’s miles undamaged and functioning, that is, it’s miles missing the alleged lack of conformity.

Images and colours of the goods displayed at the website online may not completely correspond to real colours due to the form of browser or pc reveal used.


The execution of the purchase contract among the consumer and Personality Bags takes place in Italy and is regulated via the applicable Italian Law and the European Distance Selling Regulations. The Court of Pisa may have jurisdiction in case any controversy arises.